Referring a safeguarding concern to Children's Social Care
The Sheffield Safeguarding Hub
Professionals and members of the public can call The Sheffield Safeguarding Hub at any time; you will be put through to a social worker to discuss your safeguarding concerns about a child or young person.
Members of the public can discuss their concerns in confidence and if necessary, anonymously.
- Includes South Yorkshire Police Officers, Social Workers including Early Help Prevention and Intervention Social Workers, Independent Domestic Violence Advisers and Health staff
- Will respond to new concerns about vulnerable children and young people by providing an integrated service with swift and secure information sharing between professionals
- Will not replace Early Help services where children are not at risk but may need support
- Will not deal with open cases where the child/family have an existing social worker, please contact the area team directly here: Children's Social Care
- Will not replace police reporting mechanisms - to report non-urgent matters for police action ring 101
- If a child or young person is in immediate danger, contact the police on 999
What will happen when I contact the Sheffield Safeguarding Hub?
You will be put through to a trained 'screening' social worker, who will:
- Take information from you
- Provide a clear and focused telephone conversation
- Analyse your information and give you clear advice in a way that is easily understood
- Make a decision on how the concern will be dealt with
- Tell you what will happen next
If the concern is progressed they will also;
- record the discussion on the child’s file and progress the contact as agreed
- Update parents, carers and professionals of the outcome, in writing, within 3 days of all completed referrals
Referral pathway flowchart
Further Information for people who work with children and families
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