Quick Exit

Referring a safeguarding concern to Children's Social Care

The Sheffield Safeguarding Hub 

Professionals and members of the public can call The Sheffield Safeguarding Hub at any time; you will be put through to a social worker to discuss your safeguarding concerns about a child or young person. 

Members of the public can discuss their concerns in confidence and if necessary, anonymously.

The hub;

  • Includes South Yorkshire Police Officers, Social Workers including Early Help Prevention and Intervention Social Workers, Independent Domestic Violence Advisers and Health staff
  • Will respond to new concerns about vulnerable children and young people by providing an integrated service with swift and secure information sharing between professionals
  • Will not replace Early Help services where children are not at risk but may need support
  • Will not deal with open cases where the child/family have an existing social worker, please contact the area team directly here: Children's Social Care
  • Will not replace police reporting mechanisms - to report non-urgent matters for police action ring 101
  • If a child or young person is in immediate danger, contact the police on 999

    What will happen when I contact the Sheffield Safeguarding Hub?

    You will be put through to a trained 'screening' social worker, who will:

    • Take information from you
    • Provide a clear and focused telephone conversation
    • Analyse your information and give you clear advice in a way that is easily understood
    • Make a decision on how the concern will be dealt with
    • Tell you what will happen next

    If the concern is progressed they will also;

    • record the discussion on the child’s file and progress the contact as agreed
    • Update parents, carers and professionals of the outcome, in writing, within 3 days of all completed referrals

    Referral pathway flowchart

    Further Information for people who work with children and families

    Please complete the following:

    You should also:

    Useful resources:


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